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CRM Today -
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
http://www.crm2day.com/ CRM Blog -
News and commentary on CRM topics, including software and implementation.
http://www.crmblog.org CRM Daily -
CRM news and information.
http://www.crm-daily.com/ CRMDirectory.com -
News, products, and tutorials for those interested in customer relationship management.
http://www.crmdirectory.com Customer Service Group -
Resource for customer service, call center and helpdesk professionals.
http://www.customerservicegroup.com destinationCRM.com -
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
http://www.destinationcrm.com/ Service Untitled -
A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
http://www.serviceuntitled.com/ CSM -
Offers journal, advice, and information for customer service professionals.
http://www.customerservicemanager.com/ European Centre for Customer Strategies (ECCS) -
Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
http://www.eccs.uk.com eCustomerServiceWorld.com -
Articles, case studies and white papers as well as news, information, advice and jobs.
http://www.ecustomerserviceworld.com/ CRM & SFA Best Practices -
Features articles about using and setting up customer relationship management and sales force automation solutions.
http://www.crm-best-practices.com/ Customer Management Community (CMC) -
News, information, advice and best practice case studies.
http://www.insightexec.com/ Outsourcing CRM -
Case studies and best practices focused on customer relationship management.
http://www.outsourcing-crm.com eCRMGuide -
Customer relationship management and e-business news.
http://www.ecrmguide.com/
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