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| About site: Telecommunications/Call Centers/Software - VerbatimTPV |
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| About site: http://www.verbatimtpv.com/ |
Title: Telecommunications/Call Centers/Software - VerbatimTPV Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.
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Third Party Verification Service, Verbatim TPV, Provides Perfectly Automated 3rd Party Verification
> Home
> About VerbatimTPV
> Report Example
> Call Flow Illustration
> Audible TPV Example
> Website Example
> Advantages of Automated TPV
> Package of Services
> FCC Rules
> Benefits to Your Business
> Opportunities
> Contact Us
Verbatim TPV
PO Box 1602
Bonita, CA 91908-1602
Phone (619) 246-2653
Fax (619) 421-9186
How Does Our System Work?
The TPV is simply created by establishing a 3-way call between your agent, your customer, and VerbatimTPV. The VerbatimTPV system
will ask the customer for identifying information, to confirm their order, and if they are the authorized decision maker.
We can design any script or call flow to meet your unique need. Our design specialist will work with you to ensure that the final
TPV captures all the information as quickly as possible.
What is Third Party Verification?
This is a service which establishes a permanent voice log of a customer's agreement to
purchase a product or service, or coverage of certain Terms and Conditions, by a neutral
party who has no stake in that transaction.
TPV call recording is required and/or authorized by the FCC and most state PUC for telecom
service changes including VOIP #911 declarations, and by many states for changes in Electric
and Natural Gas service. In addition, the FTC requires a process similar to TPV for many
types of orders. We have many clients who use TPV as reliable documentation of their orders
or for Quality Assurance purposes.
Accurate Third Party Verification Service
When it comes to keeping track of business activities, you need a verification system that works perfectly. Automated 3rd party verification, designed for your business no matter where you are or what you do, allows for a quick start with easy implementation. You can expect fast and convenient access to records, simple and reliable changes in script, secure storage, full compliance with regulatory bodies, and minimal interference with time-sensitive sales closings.
Verbatim TPV provides all of these benefits, plus you'll gain greater customer satisfaction, increased sales as agents initiate the next sale while the previous "hot" prospect moves independently through the voice logging system, and more. Just browse through the following detailed articles and scan our web site. View the web site example or listen in on sample TPV calls.
It won't take long for you to understand the advantages of an automated live third party verification service. And once you decide to sign on with this service bureau, it won't be long before you know how sharp your business instincts are. In less than 48 hours, you can implement this system and realize the many benefits.
So take a look around, read the straightforward details, and contact us today if you have any questions.
The Reason for Our Success is Easy
Redundant call processing and duel channel recording
Meets FCC, FTC, as well as Sate PUC requirements as a TPV Provider
Over 10 years of experience developing scripts and call-flows to close sales quickly
We hold our overhead down by only offering the services you need
Your client information is secure; we do not sell customer information. Never have. Never will!!!
Call us today to discuss your Telemarketing program and Verification needs. We will be happy
to answer any question you may have concerning TPV requirements, Scripts, Call Flow, and our Services.
Why is VerbatimTPV the right choice for your business?
We offer a straight forward, easy to use, package of services which include:
Fast Start-up
Low cost per TPV
24/7 system availability
No Equipment to lease, purchase or maintain
In Language Verification
Toll free access
TPV call recording review access via the World Wide Web or via the telephone
Activity Reports E-mailed daily
Flexible report options
No time consuming and costly voice recognition
No costly and ineffective Live Agents
Client Login
Username:
Password:
Testimonials
"We have been using VerbatimTPV for over 10 years. Their customer service and price are
excellent. I can count on the VerbatimTPV to always be working, which is important to
our business. VerbatimTPV is able to make changes to our scripts very quickly."
--Kim Norman Cortina
--FamilyHealth Ins. Network, Inc.
"I would strongly recommend that any Telemarketing operation use VerbatimTPV as their
Verifier. In our business, we receive many questions, and challenges from our customers
concerning the product they purchased and at what price. In every case VerbatimTPV had
the TPV we needed available for playback. Once the customer can hear their own voice
agreeing to the product sale, they are happy and so are we."
--Patrick O’hare
--Global Telemarketing Solutions, Inc.
"Great price. Great customer service. Very dependable. We can rely on VerbatimTPV
to meet our service requirements. We have a large daily call volume that can’t wait.
VerbatimTPV is always up and working. This is one part of my business that I don’t
have to worry about."
--Carl Beaverman
--Sense Cablevision, Inc.
Copyright © 2006 Verbatim TPV. All Rights Reserved.
Reproduction in whole or in part in any form or medium without express written permission of
Verbatim TPV is prohibited.
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Provides | recorded, | independent | third | party | telephone | verification | services | to | call | centers | and | telemarketing | organizations. |
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http://www.verbatimtpv.com/
VerbatimTPV 2008 October
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Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.
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