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| About site: International Business and Trade/International Organization for Standardization - ISO - Resolve Quality Management |
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| About site: http://www.resolve.cwc.net/ |
Title: International Business and Trade/International Organization for Standardization - ISO - Resolve Quality Management Product quality assessment, reduction of returned products, returns handling and prevention training. Customer service training. NVQ Assessment. ISO9000 Implementation.
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Frontier_Technology Digital prepress bureau offering imagesetting, scanning, proofing, and poster printing in Sydney, Australia.
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Home Resolve
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Contact Resolve
Resolve know why unnecessary product returns enter the returns chain, the true costs, and how to reduce them. We have spent over 20 years specialising in reducing product returns, and their associated costs. If we were not experts why would companies like Philips, Remington, Meyer Prestige, Wickes, Travis Perkins, Argos, Makro, and B & Q use us? They use Resolve because we cost a fraction of what they save, reduce returns, reduce losses, improve products, protect the brand, increase margins, provide non financial business driver data, increase customer satisfaction, and ensure they can demonstrate due diligence.
About Us
Returns Reduction Specialists
Profit Protection Experts
Time to reduce returns, safeguard the brand, and protect profits.
Returns - The Perfect Refuge For Inaction
The Clock Is Ticking
The value of returned products often exceed the turnover of many large enterprises, yet most companies do nothing to reduce them, with heads of department spouting the standard excuses for inaction.
Buyers - "It's built into the margin".
Sales - "It's a quality issue".
Quality - "It's poor buying, stores & transport".
Supply Chain - "Its addressed by reverse logistics". This refers to a company who's expertise is transport, disposing of products as quickly as possible. Paid by volume, it is in their interest to perpetuate returns.
Returns - The Corporate Loss Black Hole
If managers want to hide unnecessary losses, or overspending, what could be better than returns. There are so many options - damages, mark-downs, write-offs, etc. Then just blame quality, the buyer, or logistics. Their departments won't be hit with the costs, so they have no incentive to reduce them. Because there is no accurate method to determine exactly why products enter the returns chain (and determine the true costs), unnecessary corporate losses will continue. Who has the incentive to tackle the problem?
Resolve Returns - Protect Profits
What You Get
Registered in England - Company Reg. No. 3254270
Copyright © 1995 Resolve Ltd
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Product | quality | assessment, | reduction | of | returned | products, | returns | handling | and | prevention | training. | Customer | service | training. | NVQ | Assessment. | ISO9000 | Implementation. |
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http://www.resolve.cwc.net/
Resolve Quality Management 2008 October
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Product quality assessment, reduction of returned products, returns handling and prevention training. Customer service training. NVQ Assessment. ISO9000 Implementation.
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Contact Resolve
Resolve know why unnecessary product returns enter the returns chain, the true costs, and how to reduce them. We have spent over 20 years specialising in reducing product returns, and their associated costs. If we were not experts why would companies like Philips, Remington, Meyer Prestige, Wickes, Travis Perkins, Argos, Makro, and B & Q use us? They use Resolve because we cost a fraction of what they save, reduce returns, reduce losses, improve products, protect the brand, increase margins, provide non financial business driver data, increase customer satisfaction, and ensure they can demonstrate due diligence.
About Us
Returns Reduction Specialists
Profit Protection Experts